Operations service

Operations Service
LCFIB Technical Support and Anomalies Service
Java Questions
LCFIB contact numbers
Hardware problems form

Operations Service

The Operations Service at the LCFIB performs the following functions:

• Management of the Technical Support and Anomalies Service
• Technical support for FIB students
• Maintenance of the computer rooms
• Lists Service

Structure

The Operations Service at the LCFIB consists of:

• Operations Service in Building A5 (2 administrative and service staff and 2 interns)
• Operations Service in Building C6 (2 administrative and service staff and 2 interns)

Timetable

The Operations Service in Buildings A5 and C6 offer technical support from 8 a.m. to 9 p.m. from Monday to Friday, except for holiday periods, when any variations in timetables are specified on the website.

The A5 Building is occasionally open during weekends preceding coursework deadlines, and C6 is open on weekday evenings at the request of the DAFIB and with permission from the Computing Laboratory. In these cases, you will have sufficient warning at the A5 and C6 Buildings and on the website.

Support and technical problems.

Firstly, consult the frequently asked questions on the various systems, as it is very probable that the problem you are experiencing is already documented and solved. If this is not so, please send an e-mail to lcfibfib.upc.edu, and clearly state your question. If you are experiencing technical difficulties, please give the following information:

• the system or environment you were using when it happened (UNIX, PC, etc.)
• the problematic command, program or utility
• the specific error, if applicable.

You can include any other information that you feel could bear relation to the problem.

If you come across a computer that has a hardware problem, please contact the service staff or fill out the Following form.

For very brief questions, or if you have trouble sending the message, you can contact the nearest Operations Service.

Java questions

This new service is aimed at solving any question you may have regarding the Java programming language:

• Doubts about installing JDK programming environment.
• Doubts relating to Java syntax (operations, declarations, types, etc.)
• Any doubt about running and compiling programs.

Documentation

• Both Linux and Win 9x versions of JDK (Java Development Kit) can be found on the FIB network, in G:\Java\ \ . Here you will find both the code and the documentation necessary for its installation on PC.
  • You will find forums and manuals (in English) on the website of the creators of Java, Sun Microsystems.

  If you have any doubts, you can:

  • Consult the Java FAQs, to see if your problem is already documented.

  LCFIB contact numbers

  Administration, management and technical staff (North Campus, B6):

  934016941

  Operations Service

  934016043 (North Campus, A5)
  934011024 (North Campus, C6)

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